PRIVACY POLICY & COOKIES

This Privacy and Cookie Policy is to inform you transparently about the collection of cookies by TFS Akaryakıt Hizmetleri A.Ş. (“TFS”), which is the data controller in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) regarding the use of cookies by the users who visit our website, the purposes and legal reasons for the Personal Data processing activities, the principles related to this if personal data is transferred and your rights as a data owner, and It has been prepared for the purpose of illumination.

TFS Akaryakıt Hizmetleri A.Ş. has adopted the principle of protecting the privacy of visitors to our website. Your personal data is processed and stored in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”).

TFS may update and modify the terms of this Privacy and Cookie Policy at any time by posting it elsewhere. Updates and changes made by TFS will take effect from the date they are published.

Your Personal Data that you share as a personal data owner in accordance with KVKK will be collected and processed by TFS, which is designated as the Data Controller, within the scope specified below.

  1. DEFINITIONS and ABBREVIATIONS
 

In this Privacy and Cookie Policy Text;

Cookie: Small text files stored by the visited websites on your device or network server via browsers,

Personal Data: Any information relating to an identified or identifiable natural person,

Processing of Personal Data: Any operation performed on personal data such as obtaining, recording, storing, preserving, changing, rearranging, disclosure, transferring, taking over, making available, classifying or preventing the use of personal data by fully or partially automatic means or by non-automatic means provided that it is part of any data recording system,

Data Subject: The natural person whose personal data is processed,

PDPL: The Law on the Protection of Personal Data No. 6698, which was published in the Official Gazette on April 7, 2016 and entered into force,

Web site: https://www.turkishfuel.com/tr/ 

TFS: TFS Fuel Services Inc.

Data Processor: The natural or legal person who processes the Personal Data on behalf of the data controller based on the authority given by him/her,

Data Controller: It refers to the natural or legal person who determines the purposes and means of processing Personal Data and is responsible for the establishment and management of the data recording system.

  1. PURPOSE OF PROCESSING PERSONAL DATA ON THE INTERNET
 

When visiting our website, some information and files called cookies are processed for the following reasons:

  • To increase customer satisfaction.
  • To detect where visitors connect to the website and from which devices.
  • To determine what content visitors are viewing on the website.
  • To determine the duration of the visit of visitors.
  • To determine how visitors use the website.
  • Improve website security.
  • To ensure the development of web services provided to users.
  • Measure the use and effectiveness of our Services and serve advertising
  • To improve the services offered to you by increasing the functionality and performance of the website.
  • To improve the Website and to offer new features through the
  • Website and to personalize the features offered according to your preferences;
  • To ensure the legal and commercial security of the Website, you and TFS.
  • The log records of internet access are recorded in accordance with the Law No. 5651 “On the Regulation of Publications on the Internet and the Fight Against Crimes Committed Through These Publications and related legislation and are shared with judicial and / or administrative authorities / institutions / organizations upon request, and if necessary, they are processed within the framework of legal obligation in the audit processes within TFS.
  • To strengthen the security of the Site, (eg. Such as using multi-factor authentication methods to access systems or taking access security measures such as firewall, internet gateway, network and subnet separation for network and data security of TFS systems.
 
  1. METHOD OF PERSONAL DATA COLLECTION AND LEGAL REASON
 

Your Personal Data, within the scope of your visit to our website, in accordance with the basic principles stipulated by the KVKK through channels such as visits to websites by TFS, provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, provided that it does not harm the fundamental rights and freedoms of the person concerned, the data processing is mandatory for the legitimate interests of the data controller and the data is data with explicit consent. processing is processed based on legal reasons. Your personal data collected may also be processed for the purposes specified in this Privacy and Cookie Policy Text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.

  1. WHO CAN ACCESS THE INFORMATION OBTAINED AS A RESULT OF THE PROCESSING OF THE DATA RECEIVED ON THE INTERNET ENVIRONMENT AND TO WHOM THIS INFORMATION IS TRANSFERRED
 

TFS will not disclose the personal data it obtains to anyone else in a manner that is contrary to the Clarification Obligation for the Processing of Personal Data article and will not use it other than for the purpose of processing.

  1. ENSURING THE SECURITY OF THE DATA OBTAINED BY THE COMPANY THROUGH DATA PROCESSING ACTIVITIES IN THE INTERNET ENVIRONMENT AND THE RETENTION PERIOD
 

In accordance with Article 12 of the KVK Law by TFS; undertakes to ensure that personal data is not processed unlawfully, that personal data is not accessed unlawfully and that personal data is protected, to take the necessary technical and administrative measures to ensure the appropriate level of security for its purposes and to have the necessary audits carried out. Personal data obtained through the website are processed by TFS 8. It is stored for the periods specified in the article.

  1. TYPES OF COOKIES

6.1. FIRST PARTY COOKIES:

First-party domain names are sent to only the relevant site at a time for each web page you request from your computer.

The website can recognize it to you both during your visit and on your subsequent visits.  For this reason, it is unlikely to be able to take advantage of the Internet practically with a closed browser with first-party cookies.

6.2. THIRD-PARTY COOKIES:

Third-party cookies are cookies that are sent to another website while viewing the website.

Third-party cookies are cookies used for digital marketing purposes and can be used by ad servers for advertisements where the behavioral information you make on one site may be displayed on another site, as well as in website analytics.

  1. CLASSIFICATION OF COOKIES
    • COOKIES IN TERMS OF THE PERIOD OF STORAGE:

 

PERSISTENT COOKIES: Persistent cookies are types of cookies used to increase the functionality of the Website and to provide a faster and better service to our visitors.

These types of cookies are used to remember your preferences and are stored on your device via browsers.

Some types of persistent cookies; It can be used to provide you with special suggestions considering issues such as the purpose of your use of the Website.

SESSION COOKIES: These cookies are used to separate the user’s visit into sessions and do not collect data from the user. The cookie is deleted when the user closes the web page he or she has visited or has been inactive for a certain period of time.

The main purpose of using Session Cookies is; to ensure the proper functioning of the website during your visit.

    • COOKIES IN TERMS OF USE:
Cookie TypeWhat does it do?Do these cookies collect my personal information / can they identify me?
Mandatory Cookies

Mandatory Cookies are necessary for the website to function properly.

It is mandatory to use it in order to operate on the site and to benefit from the features offered by the site.

Returning to a page within the same session is an example of the use of mandatory cookies to remember previous actions.

Mandatory cookies do not have the ability to collect personally identifiable information.

If the use of Mandatory Cookies is not accepted, you may have problems in the use of a significant part of the site and the performance of the site use.

Performance Cookies

Performance Cookies; They assist in the analysis of visitors’ interaction with our site by providing information on areas such as areas visited, time spent on site, and problems encountered.

The use of Performance Cookies is necessary to improve the performance of the site.

Performance Cookies do not have access to personally identifiable information.

All data obtained by Performance Cookies is collected and aggregated anonymously.

Functionality

Cookies

Functionality Cookies are used to remember your site usage preferences, such as “username, language you use, page layout settings”, for a personalized online experience.

Functionality Cookies; can access personal data including identification elements such as profile picture and user name to be used if you are a member of the site.

If the use of Functionality Cookies is not permitted, the performance of the website may be affected and your access to some content may be blocked.

Targeting / Advertising Cookies

Targeting and Advertising cookies are used to deliver content that is close to visitors’ interests.

Remember the websites you visit; to serve targeted advertisements or to restrict the number of times advertisements outside the visitor’s area of interest are displayed; can be used to measure the effectiveness of advertising campaigns.

Targeting and Advertising Cookies are types of cookies called “Third Party Cookies”; many types of these cookies can collect identifying information by tracking visitors by their IP addresses.

The information collected is accessible to third parties who advertise on the site for marketing and advertising purposes.

 

  1. PERSONAL DATA PROCESSED BY US AND CLASSIFICATION OF COOKIES WE USE:

TFS through the website 2. In line with the personal data collection methods listed in the article, your Personal Data that you share with TFS or that is obtained by TFS from third parties is categorized below:

Functional Cookies
Functional cookies enable users who visit the website to individualize the site content for them based on their preferences. It is possible to prevent the use of these cookies.
Targeting and Advertising Cookies
Advertising cookies are used to serve ads with content that is relevant to users’ interests (“targeted advertising/promotion” or “behavioral advertising”). By matching the information obtained through cookies with other data belonging to the same person, it offers more appropriate contents, personalized campaigns and products to the relevant parties and does not offer the previously requested content or opportunities again. It is possible to prevent the use of these cookies.
Performance Cookies
Performance cookies help in the development of the website. In order to improve the user experience, it collects information such as how and for how long the site is used.
Mandatory Cookies
Mandatory cookies are cookies that are absolutely necessary for the website to function and be used as intended. If mandatory cookies are blocked, some parts of the website will not work. These cookies allow the use of functions to improve security, record calls, login or similar functions and are not used for marketing purposes.
  1. PREVENTION OF THE USE OF COOKIES:

You can prevent the use of cookies in various categories by means of the cookie band that you will encounter if you visit our website.

At the same time, the data subjects have the right to personalise their preferences for the use of cookies by changing their browser settings. Depending on the browser used; users can change their preferences regarding cookies through their browser settings.

Within the options offered by the browser; data subjects have the opportunity to prevent the use of cookies, to prefer to receive a warning before the use of cookies, to disable or delete cookies.

You have the possibility to personalize your preferences regarding cookies by changing the settings of your browser via the links below.

Adobe Analyticshttp://www.adobe.com/uk/privacy/opt-out.html
AOLhttps://help.aol.com/articles/restore-security-settings-and-enable-cookiesettings-on-browser

Google Adwords

 

https://support.google.com/ads/answer/2662922?hl=en

Google Analytics

 

https://tools.google.com/dlpage/gaoptout
Google Chromehttp://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer

 

https://support.microsoft.com/en-us/help/17442/windows-internet-explorerdelete-manage-cookies
MozillaFirefoxhttp://support.mozilla.com/en-US/kb/Cookies
Operahttp://www.opera.com/browser/tutorials/security/privacy/
Safarihttps://support.apple.com/kb/ph19214?locale=tr_TR

Since the change and personalization of cookie settings may vary depending on the device used, changes to the Cookie Policy may need to be made separately for each device accessed.

To prevent the use of cookies, you will need to disable the “cookie use feature” in your browser and delete the saved cookies associated with this website.

We should emphasize that; Restricting the use of cookies will also restrict the transactions you will do on our site. In particular, restricting the use of so-called “First Party Cookies” will restrict your access to some parts of our site.

Restriction or blocking of the use of cookies can be used by visitors at any time.

  1. PRIVACY AND SECURITY OF YOUR PERSONAL DATA

TFS; Within the framework of international information security standards such as ISO / IEC 27001, PCI DSS, it attaches great importance to the security of the information of visitors and 3rd parties whose data is processed and works with the most advanced technology tools to ensure this. In order to ensure the security of our site, all kinds of physical, electronic and managerial measures have been taken in secure environments. All information is stored and backed up on secure servers located at home and abroad.

In order to increase the awareness of the personnel about personal data and data protection laws, privacy and information security e-trainings are provided. The responsibilities of the personnel regarding information security are undertaken in writing. If nonconformities with policies and procedures are detected, disciplinary processes are operated. There are infrastructure systems to detect data leaks. The security of data at the application and service level is ensured by the use of encrypted protocols, firewalls and access control mechanisms. Data is classified and labeled. Physical security measures have been taken to protect against external and environmental threats. Changes made in information systems are recorded. Personal data is backed up within the framework of the data backup policy against data loss. Information systems are regularly subjected to security vulnerability scans and the identified vulnerabilities are eliminated.

TFS; It takes all necessary measures to ensure that its employees and all institutions and organizations with which it has agreements carry the necessary sensitivity and have sufficient awareness about information security. TFS ensures that all of its employees are trained on information security at the start and bottom line and that their information is kept up to date.

The information received through our site is carried by a technology called SSL (Secure Socket Layer) that provides secure information transfer.

In the event of a breach of information security, nonconformities shall be identified without delay; all necessary measures are taken to eliminate it and not to repeat it.

If TFS encounters information security breaches, it reserves all legal rights against the person or persons responsible for those breaches.

The personal data subject to this Privacy and Cookie Policy Text are kept open to access only limited persons within TFS. At the end of the processing period, these personal data will be deleted, destroyed or anonymized as shown in the TFS Personal Data Protection and Destruction Policy.

  1. RIGHTS AND OBLIGATIONS OF THE PERSON CONCERNED

The relevant persons are responsible for ensuring that the personal data they share with TFS is accurate, complete and up-to-date and, if the personal data of other persons is shared, this data is collected in a valid and lawful manner. The data subject will inform others to whom he or she has provided TFS with personal data about the content of this Statement and is obligated to obtain their consent for the use of their personal data by TFS as described in this Statement (including transfer and disclosure).

Relevant Persons within the scope of KVKK and related legislation;

  • To learn whether their personal data is processed or not,
  • If their personal data has been processed, to request information about it,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data are transferred at home or abroad,
  • In case the personal data are processed incompletely or incorrectly, to request their correction and to request that the transaction carried out within this scope be notified to the third parties to whom the personal data are transferred,
  • To request the deletion or destruction of personal data in the event that the reasons requiring the processing disappear, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request that the transaction carried out within this scope be notified to third parties to whom personal data is transferred,
  • To object to the occurrence of a result against the person himself by analyzing the processed data exclusively by means of automated systems,
  • In case of damage due to unlawful processing of personal data, it has the right to request the removal of the damage.

As a Data Subject, it includes your claims regarding your rights and your application in a clear, consensual manner and by attaching documents identifying identity and address information; You can deliver it to the info@turkishfuel.com.tr address of the Data Controller Company by hand, mail or notary public in written and wet signed form or you can forward the tfsakaryakit@hs03.kep.tr to the KEP address.

TFS has the right to verify your identity before responding, but in your application;

  • Your name, surname and, if the application is in writing, your signature,
  • For citizens of the Republic of Turkey, your T.R. identity number, if you are a foreigner, your nationality, passport number or identity number, if any,
  • Your residential or business address for the notification,
  • Your e-mail address, telephone and fax number, if any, for the notification,
  • Your demand topic,

It is mandatory to find and the relevant information and documents, if any, must be attached to the application. If you submit your requests to TFS as described above, TFS will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request.

TFS CONTACT INFORMATION:

[TITLE] TFS FUEL SERVICES INC.

[ADDRESS] No:4 Arnavutköy/Istanbul

[PHONE] 0850 2050837

[EMAIL] info@turkishfuel.com.tr

[MERSIS NO] 0470063562000014

[KEP ADDRESS] tfsakaryakit@hs03.kep.tr